Cognizant IT Service Desk Analyst Vacancy – Apply Now!

Company NameCognizant
Post NameIT Service Desk
Expected SalaryUp to 4LPA
Job LocationChennai
EligibilityBCA, BSc IT,B.E, B.Tech, MCA, M.E, or M.Tech
Batch2023/2024/2025

Cognizant IT Service Desk Analyst Vacancy – Apply Now! (Hybrid Night Shift Job in India)
Are you looking for a great IT job opportunity in a well-known company? Cognizant, a top global IT services company, is hiring for the position of IT Service Desk Analyst / Systems Engineer. This vacancy is for their hybrid location in India, with night shift work included. It is an excellent chance for freshers and experienced professionals who have skills in technical support, user access management, and IT service desk operations.

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Eligibility Criteria & Required Skills

  • To apply for this Cognizant job, you must meet the following requirements:
  • Good technical knowledge of service desk operations and user access/security protocols.
  • Excellent communication and coordination skills.
  • Willing to work in night shifts.
  • Basic understanding of security standards and compliance protocols.
  • Experience in handling IT support tickets is a plus.
  • Job Responsibilities
  • As a Systems Engineer (IT Service Desk Analyst) at Cognizant, your work will include:
  • Managing service desk operations and improving user support services.
  • Handling user access management for security and system access.
  • Responding to technical issues and requests during night shifts.
  • Collaborating with other IT teams to improve service desk efficiency.
  • Analyzing service metrics and reporting improvements.
  • Training junior staff and maintaining IT documentation.
  • Ensuring all service desk operations follow company and industry guidelines.

Why Choose Cognizant?

  • A friendly and inclusive work culture.
  • Plenty of growth opportunities and training programs.
  • A chance to work on global projects and build your IT career.

How to Apply?

Interested candidates can apply through Cognizant’s official website www.cognizant.com or via trusted job portals. Make sure to prepare a good resume and be ready for online or video interviews.

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